The intrinsic value of training on any software program is very often underestimated.

Oftentimes while in the initial stages of implementing new software in an accounting firm, there is a high level of importance and value assigned to training. If your firm has spent tens of thousands of dollars on installing a program and no one knows how to even open it (muchless use the program effectively), the lack of basic training renders the product the equivalent of an old treadmill gathering cobwebs in your garage.

After the initial installation and setup of the new software is complete, the priority assigned to training usually decreases. This is in the mistaken view that simply using the product day in and day out produces expertise.

Without regular training for all users on new features and updates made to the software, there is a danger of users becoming "stale" and using the program by rote without being able to capitalize on any new enhancements.

The value of the ongoing training can be measured by the lost productivity of these users who are not utilizing the software to its maximum potential. Clearly, regularly scheduled and highly structured training is a key component in maximizing your firm's investment in any program.